This week, I attended The MLS Summit 2026 at the Skirball Cultural Center on the Westside of Los Angeles. I went ready to learn, and I left with an even greater appreciation for how much information is available through the MLS and how important it is for real estate professionals to know how to use that information well.

As a real estate broker, I believe knowledge is part of service. The more I understand about the market, the tools available to me, and the choices available to sellers, the better prepared I am to help someone make a thoughtful decision about one of their largest assets. One of my biggest takeaways from the day was simple: the MLS is much more than a place where homes are listed for sale.

So, Why Does the MLS Still Matter to Home Sellers?

Today, homeowners have access to an incredible amount of real estate information online. You can search for homes, look at estimated values, review recent sales, and follow the market from your phone. That access is useful, but having information and knowing how to interpret it are not always the same thing.

For a homeowner preparing to sell, the questions become much more specific. Which recently sold homes are actually comparable to yours? What homes are currently competing for the same buyers? How long are similar properties taking to sell? Have there been price reductions? What happened with listings that did not sell? And what does all of that information mean for your particular home?

This is where professional MLS access, combined with research, local knowledge, and human judgment, can become very valuable. The MLS gives real estate professionals detailed information that can help us understand not only what has sold, but also what is happening in the market right now.

A CMA Is More Than a Number

One of the sessions that especially resonated with me was about the Comparative Market Analysis, or CMA. To me, a good CMA is homework. It means studying the property, looking carefully at relevant comparable sales, understanding the current competition, considering the differences between properties, and paying attention to what is happening in that particular market.

That matters because pricing a home is not simply about finding a number that sounds good. A thoughtful pricing strategy should have a reason behind it, and a seller should be able to understand that reason. Data is important, but so is the ability to interpret it and explain what it may mean for a specific property.

Technology Can Help, but Judgment Still Matters

I love AI, and I believe technology will continue changing real estate in ways we are only beginning to understand. AI can help professionals research, organize information, identify patterns, and work more efficiently. I am excited to keep learning how to use these tools responsibly and effectively.

At the same time, the summit reinforced something important for me. More technology does not make good real estate information less important. It makes knowing what information to trust and how to use it even more important. A seller does not need someone simply because that person can pull up data. A seller needs someone who can study the information, ask good questions, explain what matters, and apply it to the seller’s actual situation.

Sellers Should Understand Their Options

Another reason the MLS continues to matter is exposure and choice. Not every seller has exactly the same priorities. One homeowner may want broad exposure. Another may care deeply about privacy. Someone else may be focused on timing, convenience, cost, or having more control over the selling process.

My philosophy is not that every homeowner needs exactly the same service. I believe in being a broker who gives sellers options, explains those options clearly, and helps them understand the advantages and limitations of each one. The right approach should be based on the seller’s goals, the property, the market, and the rules that apply.

My job is not to push someone toward the option that benefits me most. My job is to help a seller understand the choices, provide useful information, and support that seller in making a decision that makes sense for them.

Knowledge Is Part of Service

I left The MLS Summit 2026 reminded of how much there is to learn about the MLS and how valuable that learning can be. Real estate changes, technology changes, MLS tools and rules evolve, and markets change. I want to keep learning because every new piece of knowledge gives me another opportunity to become more useful to the people I serve.

For me, being a good broker is not about pretending to know everything. It is about doing the homework, asking questions, continuing to learn, and taking the time to explain things clearly. If you are thinking about selling a home in Pacific Palisades or elsewhere on the Westside of Los Angeles, you deserve to understand the market, the information behind the recommendations you receive, and the choices available to you.

I am grateful for opportunities like The MLS Summit that allow me to learn from others, strengthen my knowledge, and bring that knowledge back to the people I serve. At the end of the day, real estate is about more than properties and numbers. It is about people, trust, and being of service to others. I hope to keep learning with gratitude, keep showing up with a heart for service, and use what I learn to help others make informed decisions with greater confidence.

Claudia Backus, MBA, REALTOR®
California Real Estate Broker
Serving Pacific Palisades & the Westside